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Independent Contractor – Client Services

All Inclusive Salary package (R): R175,53 Per Hour
Benefits: Not Applicable
Contract Type: Independent contractor – As and when required
Objective: To assist the Authentications unit in responding to the day-to-day client queries and processing of client applications.


Requirements are: Level 5 on the 10 Level NQF or Level 4 on the 8 Level NQF, or equivalent.
An NQF Level 6 qualification on the 10 Level NQF or Level 5 on the 8 Level NQF will be an added advantage.
A minimum of one year of proven experience in data capturing and information management with a focus on customer service.
More than one year of relevant experience will be an added advantage.
Duties : Client services, including but not limited to:
• Attending to the foreign qualification’s mailbox
• Printing and courier
• Responding to queries
The below outlines the deliverables expected for each independent contractor, over a 40-hour period:
• Queries (social media, calls and emails) – 300 (60 per day)
• Printing of labels for courier of certificates – 200
• Processing of incoming courier mail-verification responses – 100%
• Processing applications for evaluation of foreign qualifications – 300 (60 per day)
Note: Payment is linked to deliverables and will be disbursed based on progress against the deliverable.

Closing On: 2022-03-11

SAQA will verify credit and criminal records as well as qualifications.
SAQA reserves the right not to make an appointment to the advertised post and will only communicate with short listed candidates.

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